|
Cerebra
boasts of a strong support team of competent Service Engineers. Support teams
install and maintain Systems supplied to customers. Cerebra
uses in-house developed Facility Management Service Software
which automates facility management services and ensures speedy
delivery.
| Cerebra
provides, |
| |
One
year to three years onsite warranty for its Range of Products. |
| |
Customer
Support Engineers provide round the clock support and
service in mission
critical and
other
vital installations. |
Cerebra
also offers Annual Maintenance Contracts
for all its Customers after the warranty period. This
enhances the service levels enabling Cerebra to remain in
constant touch with clients.
Cerebra's
support engineers take care of total
networking and are periodically trained to keep pace
with changing technology and requirements.
Constant
R&D activities are also undertaken
which ensures product innovation leading to higher customer
satisfaction and low failures rates.
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